Giving us feedback

You can give us feedback in a number of ways:

  • Tell your tutor or a member of New Directions College staff
  • Complete one of our “Have Your Say” forms available from Reception or around the Centre
  • Complete a Learner Survey

Making a complaint

We aim to provide all our learners and clients with a high quality service. However, from time to time problems may occur. If something isn't right or you have a concern please tell a member of staff so we can try and resolve it for you.  If you are still unhappy and wish to make a complaint please view our Complaints Procedure. (Opens as a Word document)